Can any organisation become a BFS kiosk?

Broadband for Seniors kiosks must meet and maintain certain standards, including:

  • being able to offer a safe, secure and friendly environment that is non-threatening to senior Australians
  • being willing to host a kiosk and provide free internet access and training to senior Australians
  • being able to demonstrate the space available has suitable lighting, air-conditioning and heating, and can be accessed by persons with […]
Can any organisation become a BFS kiosk?2020-02-10T12:56:32+10:00

The kiosk computers aren’t working what should I do?

Kiosk hosts are responsible for the maintenance of the kiosk computers but if you are experiencing any difficulties feel free to contact the Helpline on 1300 795 897. If we can’t solve your problem, we may be able link you in with other support networks. For example, did you know there’s a forum for BFS volunteer tutors with some real […]

The kiosk computers aren’t working what should I do?2020-02-10T12:56:32+10:00

What does the BFS training cover?

The training at a BFS kiosk covers:

  • word processing
  • web browsing
  • sending emails.

Additional training needs would need to be negotiated between seniors and volunteer tutors.

What does the BFS training cover?2015-04-29T14:18:00+10:00

Is a police check necessary for all volunteer tutors?

Any person working in a BFS kiosk must be screened by the kiosk to ensure they are suitable to undertake the role. It is the kiosk’s responsibility to ensure that police checks are conducted regularly for anyone working with Vulnerable Persons, including volunteer tutors. Kiosks are also responsible for ensuring that tutors and other personnel working with […]

Is a police check necessary for all volunteer tutors?2020-02-10T12:56:32+10:00

What support is provided for BFS volunteer tutors?

BFS volunteer tutors are not alone. They are part of a network of support through the BFS community of practice, which includes access to:

What support is provided for BFS volunteer tutors?2015-04-29T16:33:07+10:00

How many hours per week should we provide the kiosk services?

Preferred hours of operation are four hours per day between 10am to 4pm Monday to Friday.

Within a kiosk’s hours of operation, there should be specific times when volunteer tutors are able to assist senior Australians and provide training. These training times will vary between each kiosk in response to demand.

During the kiosk’s hours of operation, but outside of training hours, […]

How many hours per week should we provide the kiosk services?2015-05-01T12:18:43+10:00

What is the purpose of the kiosk?

Broadband for Seniors is a Federal Government funded initiative to provide a friendly environment where seniors can develop basic computer and Internet skills for free. An additional aim is to build community participation and social inclusion amongst older Australians.

What is the purpose of the kiosk?2015-04-29T16:38:27+10:00

Are all kiosks open to the public?

Many kiosks are open to the public; however, some such as those located in aged care facilities may not support public access for security reasons.

Are all kiosks open to the public?2015-04-29T15:24:19+10:00