As a tutor, Karm believes in striking the right balance between providing instructions and giving people the freedom to work things out for themselves. He knows that this builds confidence. Karm has been with Aurora for a couple of years and he assists Aurora’s client to use technology to keep them active mentally and to give them life skills. Karm brings a gentle and friendly approach to the role. Aurora firmly believe that volunteer support is essential for the ongoing quality of their programs.

Melbourne Legacy provides widows and families with support, including counselling, advocacy, financial assistance and social support. Now through the kiosk they also offer support with using technology. Seniors, like Lesley, can make appointments and they are matched with the right tutor and computer system to use. Many bring their own laptops, iPads and Androids but Lesley is satisfied using the kiosk computers to learn more about Microsoft Word.