Need some help?

We are available to assist you with your queries or requests for information. Please contact us if you:

  • have an enquiry
  • need to make a request for support
  • would like to give us feedback
  • wish to make a complaint.

You can contact us in the following ways:

By phone

The Broadband for Seniors Helpline 1300 795 897 (costs are higher from mobile phones) is open Monday to Friday from 9:00 am to 5:00 pm.

Seniors can call us for help locating a Broadband for Seniors kiosk. Kiosks can call us for information on identifying resources, finding volunteers or for tutor professional development.

Remember, you can also contact the Broadband for Seniors Networker in your state for further support.


By completing the form below.

Contact us

  • If applicable
  • If known and applicable